FAQs
FAQ
Below you will find information about the Channel Bowl Mini and the original ceramic Channel Bowl.
CHANNEL BOWL MINI | BAMBOO-BLEND
These are FAQ's for the Bamboo-blended Channel Bowl Mini.
Scroll down for FAQ's about the original Ceramic Channel Bowl.
What are the dimensions of the Channel Bowl Mini?
5 1/4 in (w) x 2 in (h )
Capacity: 12 oz (To the brim.)
Is it microwave / dishwasher safe?
Yes and yes! The Channel Bowl Mini can be used to reheat food in the microwave. It can also go into the dishwasher; we recommend using the top rack.
What is the Bamboo-blend?
The Channel Bowl Mini uses a sustainable and durable material that is 40% upcycled all-natural bamboo fiber and 60% BPA-free plastic.
The Channel Bowl Mini uses bamboo-reinforced BPA-free plastic to ensure a material that is dishwasher and microwave safe.
By upcycling bamboo, the Channel Bowl Mini actively contributes to environmental conservation, yielding a lighter, more durable and sustainable product with reduced plastic use.
Will it break if it's dropped or thrown?
Nope! The material of the Channel Bowl Mini is very durable. In product testing it has taken a beating and kept on scooping.
Does my bowl come with a spoon?
Every order of the Channel Bowl Mini comes with an ergonomic pairing spoon. The pairing spoon is thoughtfully shaped for grip and fits perfectly through the channel for easy scooping.
When will I receive my order?
We send orders out 1-3 days from when they are received. Orders processed here will take 3-7 business days to arrive. If you need orders expedited, you can choose faster options and feel free to add a note to your cart as well. Overseas deliveries can take anywhere from 7 to 16 days. Delivery details will be provided in your confirmation email.
How do I care for my Channel Bowl Mini and spoon?
The Channel Bowl Mini is crafted from a bamboo blend, incorporating all-natural upcycled bamboo fibers and BPA-free plastic. This means you can safely and easily use it in the dishwasher, though we suggest placing it on the top rack to prolong its lifespan.
Natural material may occasionally exhibit minor color imperfections or slight inconsistencies.
In the event of slight stains, we recommend a simple remedy: create a mixture of baking soda and soapy water in a 1:2 ratio. Gently scrub the stain with this blend and allow it to sit for a few minutes. Afterwards, rinse it with water and dry it using a clean cloth.
Why isn't the Channel Bowl Mini on Amazon?
We are a proud family business committed to providing our customers with the highest quality products and personalized service. In line with our dedication to maintaining direct connections with our customers, we have chosen to exclusively sell our unique products through our official website and approved retailers. This approach allows us to uphold our values, ensure product authenticity, and offer a unique shopping experience that reflects the essence of our vision.
Do you have other questions?
You can contact us through our contact page or email info@lukeandlucy.com. We read every email and will be happy to assist you as soon as possible.
ORIGINAL CHANNEL BOWL | CERAMIC
What are the dimensions of the Ceramic Channel Bowl?
6.5 (w) in x 2.5 (h) in
Capacity: 20 oz (To the brim.)
Is it microwave / dishwasher safe?
Yes and yes! The Channel Bowl can be used to reheat food in the microwave. It can also go into the dishwasher; we recommend using the top rack.
How is the Ceramic Channel Bowl made?
The Original Channel Bowl is crafted out of pressed ceramic in a local studio in Portland, Oregon. Each bowl is hand finished and glazed with a lovely satin finish.
Does my bowl come with a spoon?
Every order of the ceramic Channel Bowl comes with a stainless steel pairing spoon. The pairing spoon fits snuggly in the channel for easy smooth scooping.
When will I recieve my order?
We send orders out 1-3 days from when they are received. Orders processed here will take 3 to 7 business days to arrive. If you need orders expedited, you can choose faster options and feel free to add a note to your cart as well. Overseas deliveries can take anywhere from 7 to 16 days. Delivery details will be provided in your confirmation email.
Why isn't the Ceramic Channel Bowl on Amazon?
We are a proud family business committed to providing our customers with the highest quality products and personalized service. In line with our dedication to maintaining direct connections with our customers, we have chosen to exclusively sell our unique products through our official website and approved retailers. This approach allows us to uphold our values, ensure product authenticity, and offer a unique shopping experience that reflects the essence of our vision.
How do I care for my ceramic bowl and stainless steel spoon?
Our ceramics are crafted in a durable, high-quality clay body and glazed with certified food safe, lead-free glazes. Every piece is oven, microwave, and dishwasher safe; however, hand-washing will always prolong the life cycle of your pottery. Dirt and stains on unglazed surfaces can be removed with a scrub brush and a bit of baking soda. Do not expose the wares to sudden, dramatic shifts in temperature (e.g. place into a hot oven from the freezer) or place over an open flame.
BRUSHED STAINLESS STEEL SPOON CARE
Rinsing with hot water immediately after use helps to reduce the chemical reaction of salts or acids.
Wash before using for the first time and as soon after each use as possible. Do not leave to soak overnight as mineral salts in the water will attack the metal surface.
Store and wash stainless steel and silver cutlery separately.
Wash knives separately and place spoon bowls in an upward position when washing to allow the water to rinse the items more effectively.
Remove cutlery and dry immediately after washing. Never leave in a closed, damp dishwasher.
Always follow the dishwasher and detergent manufacturers’ instructions for use.
Do you have other questions?
You can contact us through our contact page or email info@lukeandlucy.com. We read every email and will be happy to assist you as soon as possible.
